General Information
What are the Benefits of applying through eSystem?
No need to wait for long queue at the Immigration counter. You can complete the application and pay the fees online anywhere and if your eVOA is approved then you will receive an email notification to download you eVOA note to your registered account.
What is the difference Between Visa on Arrival and eVOA?
eVOA is valid for short term stay up to maximum of 15 days period from the date of arrival as mentioned in your application form.
eVOA is intended to provide for tourism purpose only. For any other purpose that applicant has to apply via Royal Thai Embassy/Mission Office
eVOA procedure is simple and process in automatically through dedicated system. But normal On Arrival Visa scheme requires you have to wait for long queue to get arrival visa and also you will have to submit more documents to get visa stamping on your passport.
Am I guarantee to enter Thailand using eVOA?
Final decision to enter Thailand is sole discretion by Immigration officers at Immigration checkpoint. Hence, we cannot guarantee your eVOA application will be approved.
What is the minimum system specification?
eVOA system works on all modern browser with latest version Edges , Google Chrome
, Mozilla Firefox , Opera .
Chrome and Mozilla are highly recommended browser for smooth operation.
How do I correct/change my email address?
If you lose your email address or invalid email address then you can contact us via help desk to support on this.
I am not receiving any email notification or alert message?
There could be many reasons for receiving email.
- Some time message can be store in your junk/spam folder or
- your inbox storage space is full and not enough space to receive any message or
- You have enabled any third-party spam filter plugin to prevent email eg: boxbe etc.
In case if you are not received then you can check current status & updates on your registered account Login.
For email issues you can contact us via Help Desk
My application is rejected but my family/group application is approved. What should I do?
All application is process on individual basis and if your application is rejected then reapply again or apply via Embassy. Other family members can travel with an existed pre-approved eVOA.
What should I do, if my application is rejected?
You can reapply again without any time limitation. In case if you have very less time than you can opt for Fast track service to complete your application.
eVOA Information
How do I get my Thailand eVOA?
All pre-approved eVOA letter are send to your registered email address. These eVOA document can downloadable as PDF file format from your registered email or can download from this portal by logged in to your account.
What is the minimum validity requirement for Passport?
The minimum passport validity must not less than 30 days as per your arrival date and have latest one blank pages for stamping visa. In case of less than 30 days, then you need to renew the passport before processing.